Dank 2 Your Door

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Refund and Returns Policy

Refund and Returns Policy

Last Updated: 6-1-24

Returns and Refunds Policy

At Dank2YourDoor, we are committed to ensuring your satisfaction with every purchase. Please review our Returns and Refunds Policy below:

Returns:

  • We do not accept returns on cannabis products due to safety and regulatory reasons. However, if you receive a damaged or defective item, please contact our support team within 48 hours of receiving your order to report the issue.

  • To be eligible for a refund or replacement, the damaged or defective item must be reported to our support team within the specified timeframe.

Refunds:

  • In the event of a damaged or defective item, we offer two options for resolution:

    • Coupon: We will issue you a coupon code equivalent to the value of the damaged or defective item, which can be used towards your next purchase.
    • Replacement: We will replace the damaged or defective item with a new one at no additional cost to you.
  • Refunds will be processed promptly upon approval of the return request. Please note that it may take some time for the refund to be processed and reflected in your account.

Contact Us:

If you have any questions or concerns about our Returns and Refunds Policy, please don’t hesitate to contact our support team at [email protected]. We’re here to assist you and ensure that you have a positive shopping experience with us.

Thank you for choosing Dank2YourDoor.

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